Eaw SMS4 User Manual download pdf (Page 6)

6 – SMS4

SMS4 – 7

DISCLAIMER

EAW Commercial continually engages in research related to product improvement, new materials,

and production methods. Design renements are introduced into existing products without notice

as a routine expression of that philosophy. For this reason, any current EAW Commercial product

may differ in some respect from its published description, but will always equal or exceed the

original design specications unless otherwise stated.

“EAW Commercial” is a trademark of LOUD Technologies Inc.

All other brand names mentioned are trademarks or registered trademarks of their respective

holders, and are hereby acknowledged.

8. SERVICE INFORMATION

In the event that your SMS4 or SMS4W should require servicing, please follow these instructions:

1. Call EAW Commercial Tech Support at 1-888-337-7404, 7 am to 5 pm PST (Monday-Friday),

to verify the problem and obtain a Return Authorization (RA) Number. Be sure to have the

serial number of the unit when you call. You must have a Return Authorization Number in

order to obtain warranty service at the factory or at an authorized service center. You can also

email EAW Commercial Tech Support at: support@eawcommercial.com

2. Pack the unit in its original packaging. THIS IS VERY IMPORTANT. EAW Commercial is not

responsible for any damage that occurs during shipping due to non-conventional packaging.

Original packaging helps to minimize the possibility of shipping damage.

3. Include a legible note stating your name, (no P.O. boxes), daytime phone number, Return

Authorization Number, and a detailed description of the problem, including how we can

duplicate it.

4. Write the Return Authorization Number in BIG BOLD PRINT on the top of the box.

5. Tech Support will tell you where to ship the unit when you call for an RA Number. We suggest

insurance for all forms of cartage.

1 2 3 4 5 6 7 8

No comments

Eaw SMS4 User Manual Page 6