Eaw DSA250 & DSA230 User Manual download pdf (Page 36)

8.2 Troubleshooting

This troubleshooting table addresses some common faults. For other difficulties not listed, contact the EAW

Service Department.

SYMPTOM POSSIBLE CAUSE SOLUTION

DSA250 Only:

No HF output Failed internal component Loudspeaker needs service.

No HF output from one Failed internal component Loudspeaker needs service.

or more drivers

DSA250 and DSA230:

Loudspeakers connected within a Supplied Link Cable is faulty Check link cable for proper operation

cluster by the Signal Link jacks and ensure the RJ-45 connectors are

do not function fully engaged when inserted.

Loudspeakers connected within User-supplied link cable is Ensure link cable is wired as a

a cluster by the Signal Link jacks incorrect standard Ethernet crossover cable

do not function and is less than 2 ft / 0.6 m long

No LF output Failed internal component Loudspeaker needs service.

No LF output from one Failed internal component Loudspeaker needs service.

or more drivers

No output Incorrect connections Check that input cabling to the

loudspeaker is wired correctly for

the +/- signal wires and cable shield.

No output Loudspeaker is off Check that power is supplied to the

loudspeaker power cable and that the

cable is connected to the loudspeaker.

No output Loudspeaker is off Check the fuse on the power end

of the loudspeaker. Replace if

blown. If the fuse blows again,

the loudspeaker requires service.

No output Amplifier is off Using the DSAPilot, check that

the power management functions

are set correctly.

No output No input signal Using the DSAPilot monitoring

function, check that there is signal

at the input. If not, disconnect

and check for signal on the audio

input cable to the loudspeaker.

No or low output Input level is not set correctly Using the DSAPilot, check that

the gains for the input(s) being

used are set properly.

Coverage is incorrect Improper set-up Using the DSAPilot, ensure the

desired beamwidth and aiming

angle are correct.

Coverage is incorrect Loudspeaker upside down Using the DSAPilot to active the

loudspeaker’s LED indicator, ensure

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Eaw DSA250 & DSA230 User Manual Page 36

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